Terms of Use

These terms cover knoxfloodandfreeze.com (the "Site") and the phone line (865) 409-0957, both run by MetaBloom Ventures LLC (Registered in Wyoming, USA). Using either one means you accept them.

A referral line, not a contractor

Knox Flood & Freeze connects callers with independent companies that handle water damage and mold. We don't do restoration, mold remediation, plumbing or construction, and we are not an insurer, an adjuster or a public adjuster. Any work is done by the company you hire, under its own agreement with you.

The companies are independent and not checked by us

Calls are connected through a call network to companies that buy calls for your area. They are not our employees or agents, and we don't inspect, certify or supervise them. Each company alone is responsible for its inspection, estimate, prices, work, permits, license and insurance. Check the license and insurance yourself and read any contract before work begins.

How we are paid

Callers pay us nothing. MetaBloom Ventures LLC is paid for connecting calls, by a call network or by the companies that buy calls. That payment never depends on whether anyone files an insurance claim.

Tools and guides are information, not quotes or advice

The estimator, the weather pages, the flood claim tables and the guides are general information. They are not a price quote, a contract, an inspection of your home, or legal or insurance advice. Only your insurer decides coverage, and only someone on site can set the scope of work.

Emergencies

If anyone is in danger, you smell gas, or water is near live electricity, get out and call 911 first. Arrival times depend on the company, the weather and demand, and are not guaranteed.

Use of the Site and line

Don't make prank, fraudulent or automated calls, scrape the Site, or try to disrupt it.

Names and content

The Site's text, design and graphics belong to MetaBloom Ventures LLC. Agencies, utilities, universities and industry bodies are named only to point to local resources and standards; naming them doesn't mean they are connected with or endorse us.

No warranties

The Site and the referral line are provided "as is" and "as available." As far as the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we make no warranty about any company's work.

Limit of liability

As far as the law allows, MetaBloom Ventures LLC isn't liable for indirect, incidental, special or consequential damages, for anything a company you reach does or fails to do, or for an insurer's coverage decision. Our total liability for any claim about the Site or the line is limited to $100.

Governing law

These terms are governed by the laws of Wyoming, without regard to conflict-of-law rules, except where the law of the state you live in requires otherwise.

Changes and contact

We may update these terms; the effective date above shows the latest version. MetaBloom Ventures LLC, Registered in Wyoming, USA, hello@metabloomventures.com.