Privacy Policy

MetaBloom Ventures LLC ("we") runs knoxfloodandfreeze.com (the "Site") and the phone line (865) 409-0957. This policy covers both. MetaBloom Ventures LLC is registered in wyoming, usa.

Calls are not recorded

We do not record calls to (865) 409-0957. Our phone provider does log the caller's phone number, the time of the call and how long it lasted, because that is how calls are connected and counted. Anything you say on the call goes to the independent company your call is connected with, not to us.

The tools store nothing about you

The water damage estimator, the weather on any date lookup and the ZIP code question inside the estimator do not save or send anything you enter. Your answers appear only in the address of the result page you open, so you can print or bookmark it. We don't keep a copy. The Site has no contact form and never asks for your name, email or payment details.

Technical logs

Our hosting provider automatically logs IP addresses, browser type, the pages requested and the time, to keep the Site working and secure. We don't use advertising cookies or analytics trackers. If that ever changes, this policy will change first.

Weather and data on the Site

Weather comes from the National Weather Service and station history from ACIS; flood claim figures come from FEMA's OpenFEMA data. Our server requests these for Knoxville's location, never yours, and your browser doesn't contact those services.

How call information is used and shared

• To connect your call with an independent company that takes calls for your area. That company then has your number and what you told it, and its own privacy practices apply.
• To count connected calls for billing with the call network or the companies that buy calls.
• To prevent fraud and abuse, and when the law requires it.

We do not sell personal information and do not share it for cross-context behavioral advertising.

How long we keep it

Phone provider call logs are kept for up to 24 months for billing and legal purposes. Hosting logs are deleted after 90 days at most.

Your choices

You can ask what we hold about you, and ask us to correct or delete it. Email hello@metabloomventures.com; we answer within 45 days and won't treat you differently for asking. Some state privacy laws, including Tennessee's, give their residents extra rights; we honor these requests whether or not a law requires it.

Children

The Site is not meant for children under 13, and we don't knowingly collect their information.

Security

The Site is served only over encrypted connections (HTTPS). No system is perfectly secure, so we can't promise absolute security.

Changes and contact

A new version of this policy will be posted here with a new effective date. MetaBloom Ventures LLC, Registered in Wyoming, USA, hello@metabloomventures.com.